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Cancellations

Cancellation Policy

At Gallagher Art School, we understand that circumstances may arise where you need to cancel a lesson or service. This cancellation policy outlines our guidelines regarding cancellations, including any deadlines, fees, or procedures that apply. Please read this policy carefully to understand our cancellation process.

Cancellation and Rescheduling Policy for Private Art Lesson Packages

  1. Initial Cancellation: If for any reason you decide to cancel your package within 24 hours of purchase, you will receive a full refund. Please notify us via text message or through our website’s contact message form.
  2. Class Cancellations: If you are unable to attend a scheduled class, you must notify us at least 24 hours in advance to avoid forfeiting the class. In the event of a last-minute cancellation (less than 24 hours before class) due to an emergency, the decision to reschedule the class is left to the discretion of the teacher.
  3. Rescheduling Classes: Within any 10 week period, you are allowed to reschedule up to two classes, provided you give at least 24 hours’ notice. This is to ensure minimal disruption and consistency in the teaching process.
  4. Missed Classes: If you fail to attend a class without providing at least 24 hours’ notice, the class will be forfeited. We understand that emergencies happen; if one occurs, please communicate this with the teacher, who will determine if a reschedule is possible.
  5. Package Validity: Your 10-class package must be commenced within 30 days of purchase.
  6. Instructor Cancellations: In the event the instructor needs to cancel a class, the class will be rescheduled at the earliest possible date that suits both the student and the instructor.
  7. Partial Cancellation: After attending any number of classes, if you decide to cancel your package, a refund for the remaining classes is not available.
  8. Communicating Cancellations/Reschedules: For any cancellations or reschedules, please notify us either through a text message or via our website’s contact message form.
  9. Refund Policy: Refunds are only issued for the full package within the initial 24-hour cancellation period. Individual classes or partial packages cannot be refunded.

We appreciate your understanding and cooperation with our cancellation policy, which ensures that we can provide quality private art lessons to all of our students.

Effective Date: May 30, 2023